Help with manolo.

Email us and a person will read it.

Get help

Email daniel@manolo.com.au. Include the address you sign in with, a short description of what happened, and the outcome you want. If you chose Hide My Email with Apple, the app shows that address under Settings → Sign-in & privacy.

Please do not send

Passwords, sign-in codes, access tokens or scans of identity documents. We never need them.

When we answer

We don’t answer around the clock, and support is not an emergency service.

Complaints

We record your complaint, look into it, and tell you the outcome and the next step. If you disagree, ask for it to be reviewed. A privacy complaint can also be raised with the Office of the Australian Information Commissioner. Your rights under Australian law are not affected.

Delete your account

The steps, in the app or by email, are on Delete your account.

Leave the waitlist

Email daniel@manolo.com.au from the address you joined with and ask to be taken off. Joining the waitlist only records your interest; it is not an account.

The documents

The Privacy Policy explains what data manolo holds and who sees it. The Terms of Service are your agreement with us.