Everything about a job, in one conversation.
Each job holds the customer’s details, their texts and emails, call and voicemail recordings with their transcripts, and your private notes and photos.
Texts, calls and voicemails come in on your work number. manolo files your customer emails on the right job.
Private notes and photos. Only you see them.
manolo imports your ServiceM8 history and never writes back.
Thanks for coming out Tuesday — no drips since.
Sarah Chen asked you to look at the laundry tap as well.
Sarah Chen asked for the invoice to go to her work address.
Full emailSide gate’s unlocked, I’m home all morning.
Isolation valve under the sink is seized. Bring a new one.
A second phone number for work, on your own phone.
It’s an Australian mobile number that rings in the manolo app. You don’t need a second phone or SIM card.
They ring like any other call, even with your phone locked. manolo saves each call on the job.
Tap a contact, or type a number on the keypad. Your customer sees your work number.
It stays private. The work number can’t call 000, so use your own number for that.
Apply in the app. The phone carrier decides, usually within one to three business days.
manolonow
Tony Nguyen
Incoming call
Missed a call? manolo takes the message and drafts the booking.
A customer rings your work number while you’re working. manolo takes the message, writes it out as text and saves it on the job. It fills in the caller’s name, number, address and what the job is on its own. It adds a new caller to your Google Contacts, so they show up on any phone signed in to your Google account.
Sarah Chen — go ahead with the new mixer, and Thursday morning suits her.
Book Sarah Chen — Thu 11 Jun at 10:30 am?
From CALL · +61491570006
Take a photo of a receipt and manolo does the data entry.
Snap the receipt at the counter and keep moving. manolo reads it line by line.
Every item comes ticked. Untick what you already quoted.
One tap files it in Xero, receipt attached.
The $18.40 of GST is in Xero, ready to claim.
Subtotal $184.00 GST $18.40Total $202.40
Add these to job #173’s items?
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